The Psychological Disorder Of The American Psychiatric...

Reaction Paper Prepared by: Xiaoying Zhang Prepared for: Dr. Chapman Introduction The fifth edition released by the American Psychiatric Association concerning the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) was announced in May of 2013. This version differs because DSM-5 combines two disorders that have been previously identified in DSM-4, which are alcohol abuse and alcohol dependence, into one type of disorder. DSM-5 labels this as alcohol use disorder, or AUD, which is then further subdivided into three classifications: mild, moderate, and severe (Alcohol Use Disorder, 2015, p. 1). In this paper, I will discuss the psychological disorder of my uncle’s neighbor who is suffering from alcohol use disorder. For†¦show more content†¦28). This gives credence to AUD as a psychological disorder due to the attitudinal changes that can be evidenced as a result to consumption of alcohol. I have witnessed the effects of AUD firsthand in the person of Mr. Lee, who is my uncle’s neighbor and who lives in the same block where our family resides. He works at a local canning factory as a supervisor in the production area for more than three decades, and is generally always seen in the company of other Asians likewise employed in the said factory. Most probably in his middle forties, Lee is married and has three children aged 12, 8, and 4, who are all studying at a community school not far from our places of residence. Lee’s wife works as a janitress at a nearby small arcade that sells imported herbal goods, Asian massage services, an acupuncture clinic, and thrift shop. Generally, it is easy to perceive Lee as a normal family man belonging to the lower middle class whose only concern is in providing for the everyday needs of his wife and children, in terms of food, shelter and education. I can say that I know Lee quite closely because I often see him in the street or in one of his friends’ front lawn every time I go visit my uncle, which is only about 20-minute walk from my house. More so, my perception of Lee is supplemented by the stories my uncle tells me, which despite of somewhat being amusing for my uncle, is a bit unnerving on my part. In this respect, it had been mentioned in several

Health Care Services And Health Services - 1206 Words

All citizens in such countries are entitled to receive health care services that include routine and basic health care. Access to health care is very difficult to a lot of people in the United States. Access to health services means the timely use of personal health services to achieve the best health outcomes. With access to health services a person can find a health care provider that he or she can trust, have access to a health care location where services are provided. Every person in the United State should have access to health care; no one should be without it. Health care helps with prevention of disease and disability, physical and mental health status, detect and if possible treatment of health conditions, and overall improves the quality of life. I would like to work in the health care where I am able to help inform people on the access of health that is available to them. A lot of people, especially the poor have no knowledge of what access they have for health care. 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Seminar free essay sample

Soo Han Technology Engineer TurboNet Express Two Pine Avenue Long Beach, CA 90802 Dear Ms. Green: Our company is interested in hosting an educational seminar this spring- one that will focus on meeting the growing need for information industry professionals to keep abreast of emerging new technologies. Advances in technology are nothing short of astonishing! This year, we would like to focus on models and procedures to save power in the workplace. I understand that Turbonet Express specializes in these seminars and that you also help businesses analyze their needs and choose an appropriate solution. I am in the process of contacting several companies similar to yours that might be interested in conducting these seminars. If you will contact me by Thursday or Friday, we can discuss this further. I appreciate the fine service we have always received from you in the past, and I look forward to hearing from you very soon. We will write a custom essay sample on Seminar or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Sincerely, Kathleen Franco Information Technology Specialist BM May 25, 2013 Ms. Laura Green Account Executive TurboNet Express Two Pine Avenue Long Beach, CA 90802 Dear Ms. Green: Thank you so much for hosting the educational seminar last Tuesday that focused on the topic of high-speed Internet connections. Our company and our employees are now well prepared to make a decision about the best type of Internet connection for their particular needs. Because this seminar was so successful, I have been authorized to contract with TurboNet Express for a continuing series of seminars on any topics related to emerging new technologies and trends as they apply to the needs of our company and our employees. I will call you on Monday so that we can arrange for a meeting to finalize some contractual issues. Once again, thank you for a very successful and productive seminar! Sincerely, Kathleen Franco Information Technology Specialist BM

Remuneration of Salesman Essay Example

Remuneration of Salesman Essay Remuneration of Your Sales Force and Customer Service Team Members How do you decide what remuneration packages to adopt? How do you ensure that your remuneration packages incentivise and motivate the right people? How do you make sure that the amount of pay helps your staff with their lifestyle requirements? These questions are vital ones to anybody trying to run a sales team or customer service team, when you have a look at how you can actually reward personal effort as well as maintain service. In looking at any remuneration package, it’s worthwhile to consider a set of scales. In any job description, there is an opportunity to analyse the work required into service aspects whereby these things have to be done to maintain the client, or maintain the client relationship, such as receiving orders, implementing orders, handling queries, general items of customer service, and also perhaps even merchandising or helping with displays, as well as ensuring that stock levels are adequate, these can be called service areas or service responsibilities. On the other hand, a sales person or customer service representative could influence the value of the sale through their personal sales skills, personality, and training, to either make the sale happen, add value to the sale, or sell some specific items that are on special or on bonus, at the point of communication, either by phone, by web, or face-to-face. This particular activity is known as personal contribution. A relatively easy formula to follow is by adopting the scales of remuneration, you can then analyse the input from the people involved. If there is high service requirements and service levels in the performance of the job, and little opportunity to add personal influence, then a wages or base salary system will be the most cost efficient to make the results work. We will write a custom essay sample on Remuneration of Salesman specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Remuneration of Salesman specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Remuneration of Salesman specifically for you FOR ONLY $16.38 $13.9/page Hire Writer If there is a high personal input, whereby the sales person can strongly influence the amount of the sale or the profitability of the sale, then you can reward that personal effort by special commissions, share of profits, special incentives, and special rewards, for the sales as they occur after the event, and lessen the base salary or wages that need to be paid by increasing the risk factor, which of course the personal touch will overcome. Strategies with this personal input can include: Commission on sales, which will drive the sales result but can lead to aggressive discounting. Commission on the profit generated, which will lead to profitable sales above a certain target percentage and encourage the sales people to focus on the profitable lines that need to be sold, profitable added value, and focus on profit. However, this means the company need to disclose in some manner the profit margins or the profitability of certain products or services. The final personal incentive can be a mixture of reward for the team getting their budget achievement through the use of both service and personal effort, but also perhaps 50% of that reward comes from the personal effort of individual members of Article Remuneration of Your Sales Force and Customer Service Team Page 1 the team. This then leads to greater enhanced teamwork in selling the profitable products and services that the company has. If your organization is primarily service based on our scale, then wages and salary with an annual review, perhaps a team result on a quarterly basis, will provide a good remuneration program to keep those service levels being maintained and perhaps even being increased. If your organization needs to be sales driven, then you clearly have to separate the strategies that you are going to employ to either drive sales, drive profitable sales, or drive teamwork amongst the individual members of the sales team. It is worthwhile considering that A category clients could be driven on their profitable sale contribution, B category clients could be driven on the extra added value products or services that have been added to the sales mix, and C category clients could be just driven by sales revenue increases. While it is useful to report results to the sales team members on a regular basis, eg. monthly or even weekly against target, it is preferable to pay out incentives on a quarterly basis so that the sum being paid is larger and also it is seen to be a worthwhile contribution of the efforts over the quarter, which may have had a good trading month, a bad trading month, and a catchup trading month, which over the whole quarter has managed to achieve in excess of the budget performance. Traditionally, New Zealand sales representatives and customer service teams are very comfortable with a 10 to 15% at risk commission factor driven to achieve sales results. When we want to achieve profitable results, you might care to lift the percentage to 20 to 25% at risk in remuneration which is based on the profitability. Full time commission only sales remuneration programs will simply drive sales at any price, perhaps with aggressive discounting with no regard or need to have regard to the profit contribution. New Zealand sales commission representatives can sometimes find it hard to get finance for mortgages and funding because the banks are not comfortable with commission only positions. The basis of a commission only position also needs to consider that the person needs to be able to earn enough to pay their mortgage and a basic food bill out of everyday, normal activities from their commission payments, and these may have to be paid on a weekly basis. However, as their sales increase then the commission structure should be set, so that they get truly rewarded for tremendous personal effort. Untidy conditions like including holiday pay within commissions, determining people to be contractors rather than employees, are things that cloud the issue and arouse suspicion with the optimist sales person as to what the owner or manager is trying do. The key concept with wages or salary based is that employees must know a set time of the year when their remuneration will be reviewed, and generally a percentage (3-5%) is applied across the board to all individuals, which maintains their points of difference but also ensure that there is little aggrieved talk amongst staff members. Additional rewards, which can include trips away, are ideal as bonus incentives for achieving in excess of a budget. New Zealanders love overseas travel, whether it is to Waiheke Island or to Nelson or Australia or the Pacific Islands, it is certainly a reward. However, remember that quite often there is a partner involved, and the partner would need to know where they are going and whether they would like to go to this particular destination. Article Remuneration of Your Sales Force and Customer Service Team Page 2 Other incentives, like dinners, theatre nights, sports tickets, movie tickets, and entertainment functions, are all very good as they have a perceived higher value than generally their costs, and people can go and enjoy the actual activity as a reward earned for hard work. Even the humble â€Å"Daily Moro Bar† given to the customer service team for the best win of the day is a great incentive for sharing with people the fun involved enjoying some wins and successes. It is very important to communicate to your sales team the basis and process of your remuneration program in writing at the beginning of their employment, and at the beginning of the trading cycle in which you are going to be measuring people, and then there is no avenue for dispute later on. The laws relating to commission payment are no different to the laws relating to wages and salary, and there can be no retention unless it has been agreed to by the employee for sundry items of cost. Of course, at a senior management level, sales management and above, you could include the original concepts of remuneration based around the sales team achieving a budget, you can include travel, and even share options or dividend options, based on performance. However, don’t fall into the trap of the Fortune 500 CEOs and management who were allowed to falsify records to ensure quarterly or 90-day results look good as a way of continuing to achieve their bonus options. Remuneration should always be based on the concept of rewarding individuals for their individual contribution over and above what was expected. Use the scales balance to determine the responsibilities and duties of the job description before deciding on your remuneration program. Enjoy your planning! This article contributed by Richard P. Gee, marketing strategy consultant, seminar presenter and interactive author. More information about Richard can be found on www. geewiz. co. nz. Article Remuneration of Your Sales Force and Customer Service Team Page 3

Accidents Essays - AIB, Aviation Accidents And Incidents

Accidents Essays - AIB, Aviation Accidents And Incidents Accidents Aircraft Investigation Each mishap has their own characteristics and there is no substitute for good old-fashioned common sense and initiative. Each wrecked aircraft has its own story to tell if properly investigated. However Air Force guidelines are quick to point out that investigators in their eagerness seek out the causes, often ignore safe investigation practices and common safety precautions. Air Force Investigators are maybe in even more difficult position due to the hazards that are unique to the military war fighting machines, Ill discuss a few of these hazards briefly before I get into the steps of Air Force accident investigations. Munitions Extreme care must be given to the munitions that may have been on board the aircraft. Just because the ammunition appears to be damaged beyond being dangerous the slightest amount of static electricity from clothing may detonate munitions. Before starting an investigation of any kind, obtain the list of munitions aboard and have the explosive ordinance disposal (EOD) team remove or inert them. Again eagerness must be controlled and situational awareness must be exercised to be on the lookout for those munitions that may not have been recovered. Also, though tedious, the locations of all munitions need to be noted, as they will hold clues as well. The ejection seats can also present extreme dangers to untrained and careless investigator. Toxins Hydrazine. Its a word that strikes fear in all that are familiar with it. New generation aircraft such as the F-16 use hydrazine for emergency power supplies. It looks like a clear oily substance that smells like ammonia. Some of the effects hydrazine can have on the human body include: liver damage, blindness, skin burns, and prolong exposure may be fatal. Only base bioenvironmental engineers are qualified enough to properly handle it. Materials Also somewhat unique but is gradually finding its way into the commercial side of aviation is the use of high composite materials along with exotic metals used in the effort to not only strengthen, but to lighten the overall weight of the airframe. The composites used with most frequency today are boron, graphite and Kevlar. Each of these materials has their own characteristics and must be handled with care. While in its finished form Kevlar is very stable, boron and graphite must be handled with extreme care to avoid breathing in dust created when the structures become damaged. Boron fibers can pierce through skin and stay imbedded indefinitely and cannot be removed easily causing severe infections. Funding Issues The host base funds all in-house support (except billeting) even if the host base is not assigned to the convening authoritys MAJCOM. In-house support includes administrative support and equipment, work areas, reproduction, and graphics. The MAJCOM or ANG command that possesses the mishap aircraft is responsible for all costs associated with the crash site clean up and restoration. (USAF, 1998) Steps The following are a condensed version of the steps given to the accident board president to help guide them through the process of getting organized and to better use some the broad assets available to the military accident board president, the steps comprise parts of both AFI 51-503 and AFP 127-1. 1. Get organized before running to the smoking hole. a. Find out what was done at the crash site. b. Determine the support needed from the base that owns the aircraft. They will be best informed of the nature of the airframe. 2. Get to know your board members so youll have an idea of their capabilities and how you can best use them. a. If you know a sharp officer or NCO that you would like on the board, ask for them. b. Secure any voice recordings, videotapes and films pertinent to the mishap and be prepared to send copies when requested. 3. Working with the interim board members: a. Secure evidence they captured. They might lose it when they go back to their jobs. b. Have them provide a list of interim board members with their work/home phone numbers. c. Request they discuss with their safety office any glitches they discovered in the unit mishap response plan. d. Ensure a face-to-face hand-off takes place for a positive exchange of information and investigative authority. e. Assess exactly what was accomplished, and what the interim board feels is the next step. 4. Technical assistance/airlift support: a. Request it only

Role of e-commerce in todays business Essay Example | Topics and Well Written Essays - 3750 words

Role of e-commerce in todays business - Essay Example The majority of business organizations perceive electronic commerce as application of the Internet or the electronic platforms as a platform to sell and promote products, services and goods to the customers. However, this constricted description of the e-commerce only describes the Internet based commerce. In actual point of fact, e-commerce contains a wide variety of other aspects as well. In this scenario, e-commerce can be defined as the electronic transactions for trading information, products, services, goods and payments along with additional processes such as the development and protection of Web-based associations. In this scenario, it can be said that electronic commerce encompasses a number of attributes and entities and it is not limited to only some entities such as the Internet, extranets, intranets, electronic data interchange (EDI), and various others. Some of the well-known instances of e-commerce comprise communications and collaboration with business associates and customers like that inventory management, transaction processing by means of electronic payment, customer self-service like that allowing them to track order status as well as researching problem resolution, and making use of a business intranet for omnipresent information sharing (Fruhling & Digman, 2000). Until recently e-commerce has transformed into a completely new form of business. Internet has changed the way people think and carry out their daily routines everyone simply wants to shop and order from their home using their personal computer, all with a single click. Moreover the latest tools and gadgets which are available online have...The emergence of the Internet has resulted in devising numerous ways through which business can be conducted online. An Internet business lets expert individuals to put forward their knowledge to others or to make money by advertising specific merchandise. An e-commerce business requires selling merchandise by means of the Internet. One common e-commerce enterprise involves recording merchandise for sale on auction websites, for instance eBay.com. Another process is drop shipping, where you work as a distributor for a company’s products by selling them at a raised price. E-commerce has been a foremost matter of internet for the last one decade. The concern in e-commerce has reached its zenith during the premature years of 2000. In this model there is a straight online transaction between the buyer and seller. The brokerage models fetch together the buyers and sellers but do not necessarily take part in any form of transaction. This model has seen the most advanced and is also anticipated to continue improvise in the coming years. This paper has discussed various examples of industries where the use of e-commerce has revolutionized the industry. This paper has also discussed a number of advantages offered by the e-commerce. This research concludes that the use of e-commerce is essential in order to endure and grow in this ever-increasing competitive business environment. Hence, in this cut-throat struggle, an interactive user friendly and determined website in the form of online shops can produce good business. E-commerce is an ideal platform for niche products.

Handout Essay Example | Topics and Well Written Essays - 500 words

Handout - Essay Example The mediating agents intervene between the learners, the stimulus, and the manifested response so as to interpret, control, expound and strengthen the leaning experience of the learners (Feuerstein, 1980, 15-16). The theory was put forward by two theories; Feuerstein’s theory of Mediated Learning Experience and Vogotskian sociocultural theory which advocate for the significant role played by the sociocultural forces and the environment of learners in the development of the learners holistically and also in learning. Mediated learning is not planned as it occurs naturally and instantaneously when a child interacts with their parents or teachers in their environment Mediation theory is criticized for placing a huge responsibility on the adults as mediating agents for the learning process and the growth of a child but presents the child to play a very passive role in the process. The benefits of this theory is that they provide a learner with an opportunity of becoming responsible individually through connection, ordering and management of the knowledge that have gained in the learning process. The activity of a learner is also very important to ensuring that he grasps the response and employs it to gains more insights on their own developments and organization of knowledge which shapes their lives (Rhodes, 1987:59). There are twelve features of mediation theory. Three of them are essential and apply to all learning situation while the other nine are situation-specific. The three universal features are shared intention, significance and transcendence. The other nine features are a sense of competence, control of behavior, goal setting, challenge, an awareness of change, belief in positive outcomes, spirit of Sharing, individuality and a sense of belonging. Mediation theory helps the learner achieve all the features a learner with the help of the teachers. In the application of